Privacy Policy

Effective Date: April 14, 2026
Website: https://www.hairbyyelena.ca/
Business Name: Hair by Yelena
Contact Email: info@hairbyyelena.ca
Contact Phone: 778-212-9652
Business Location: Vernon, BC, Canada

Hair by Yelena (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us for services.

1. Information We Collect

We may collect:

  • Your name, phone number, and email address (for bookings or inquiries)
  • Appointment details and service preferences you choose to share
  • Technical data such as IP address, browser type, and pages visited (analytics/cookies)
  • Any information you submit through contact forms, booking forms, email, or phone

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Schedule, confirm, or manage appointments
  • Provide hairstyling services and customer support
  • Improve website performance and user experience
  • Send service-related messages (appointment updates, follow-ups)
  • Comply with legal obligations

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand site traffic. You can disable cookies through your browser settings, but some website features may not work properly.

If analytics tools (such as Google Analytics) are used, they may collect anonymized usage information.

4. Sharing of Information

We do not sell your personal information.
We may share information only when necessary with:

  • Service providers (e.g., website hosting, booking tools, email services)
  • Legal or regulatory authorities when required by law

5. Data Security

We take reasonable safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage is completely secure.

6. Data Retention

We keep personal information only as long as needed for business, legal, or tax purposes, or as required by applicable law.

7. Your Rights

Depending on applicable privacy laws (including Canadian privacy laws), you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent (where processing is based on consent)
  • Request deletion, where legally permitted

To make a request, contact us at: info@hairbyyelena.ca

8. Third-Party Links

Our website may include links to third-party websites (such as social media or booking platforms). We are not responsible for their privacy practices. Please review their privacy policies separately.

9. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

Hair by Yelena
Email: info@hairbyyelena.ca
Phone: 778-212-9652
Address: Vernon, BC, Canada
Website: https://www.hairbyyelena.ca/